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Social Media Management · Delhi
Social Media Management Company in Delhi
Social media management for Delhi NCR in Hindi, Hinglish and English, with separate audiences for Delhi, Gurugram and Noida. Served remotely.
- 14+ years average team experience
- Certified by Google, HubSpot and LinkedIn
- Marketing and technology under one roof
- KPI-based delivery, reported monthly
- Head office in Navi Mumbai, serving all of India
14+Years avg. experience
100+Brands served
35+Certifications
2021Founded in Navi Mumbai
Webtales IT Solutions writes and runs social media for Delhi NCR organisations in Hindi, Hinglish and English, planning Instagram, Facebook, LinkedIn and YouTube separately for the capital, Gurugram, Noida and the rest of the region.
NCR is not one market on social. A corporate audience in Gurugram’s Cyber City scrolls LinkedIn in English. A family in Ghaziabad searches Instagram and YouTube in Hindi, often by voice. A trader in Sadar Bazaar runs the business through Facebook and WhatsApp. With the region split across three state jurisdictions, location targeting, festival timing and even the script a caption should use can change from one audience to the next.
There is no Webtales office in the capital. Your account runs from Navi Mumbai on video meetings held on a fixed day, a joint board where every draft and task sits, and a written summary at the end of each month. A strategist makes the trip north for kickoffs and reviews whenever sitting across a table will settle things faster.
Want this done for your business?
Free audit, honest scoping, no obligation.
01
What we focus on for Delhi NCR social media
Write Hindi and Hinglish captions from scratch, not by translation
Hinglish in Roman script, Hindi in Devanagari and plain English each suit different posts and readers. We decide per post, write each version natively, and match hashtags and on-screen text to the way people type and speak their searches on Instagram and YouTube.
Target Gurugram, Noida and the capital as separate audiences
A campaign aimed at ‘Delhi’ as one location spends money across very different markets at once. We build ad sets for each city you serve, from South Delhi to Greater Noida and Faridabad, and adjust creative and offers for each, so a Gurugram office crowd and a family in Rohini see different posts.
Turn coaching lectures into YouTube videos and Shorts that bring enquiries
Civil services aspirants weighing classes in Mukherjee Nagar or Old Rajinder Nagar often watch a teacher on YouTube long before they walk in. We cut long lectures into Shorts and Reels, plan topic series around exam calendars and answer students’ questions in the comments in Hindi and English.
Keep content for NGOs, policy bodies and PSUs measured and signed off
Public-facing organisations need accurate, carefully worded posts and a clear approval chain. We build sign-off steps into the calendar, keep records of what was published and when, and follow agreed moderation rules for comment sections that can turn heated around public issues.
Give wholesale and trade businesses a feed that sells
Traders in Chandni Chowk, Karol Bagh and Sadar Bazaar sell to retailers and shoppers who want to see stock, price ranges and how to order. We produce catalogue Reels, Facebook posts and creatives sized for WhatsApp forwarding, so ordering from you takes fewer messages.
Plan around the capital’s festive and wedding seasons
Diwali gifting, Karva Chauth and the winter wedding season shape what NCR audiences buy. For hospitality, jewellery, fashion and gifting clients we plan campaigns and creator partnerships well ahead, so the creative is ready before the rush rather than during it.
In Practice
Every item above ships in fortnightly cycles
Fortnightly Cycles
We deliver in fixed 14-day cycles, so you always know what’s next.
Every 14 DaysNamed Lead
You get a dedicated lead who owns your project, keeps things moving and is your single point of contact.
Your LeadShared Task Board
We use a shared board so you can see progress, priorities and what’s coming next — all in one place.
- To Do
- In Progress
- Done
Monthly Report & KPIs
You’ll get a clear monthly report against the KPIs we agreed — so you can measure impact, not guess.
KPIsMonthly Performance- Traffic & Reach
- Leads & Conversions
- Engagement
- ROI / Revenue
One Team. No Waiting.
Design + Development + QA — all with us.
Your Growth,
Our Priority
02
Language and geography: the two decisions that make or break NCR social
Most NCR brands start with an English-only page aimed at ‘Delhi’, and it underperforms in two directions at once. A large part of the region’s social audience reads and searches in Hindi or Hinglish, often by voice, so English-only captions and hashtags leave them out. Meanwhile, ads targeted at the whole region spend money in cities the business cannot serve.
Getting these two choices right early does more than any posting frequency. Before producing anything for a client here, we settle:
- Which audiences read English, Hindi in Devanagari, or Hinglish in Roman script
- Which NCR cities you actually serve, and which to exclude from paid social
- Whether LinkedIn, Instagram, YouTube or Facebook is the main channel for each audience
- Which festivals and seasons matter to your category, and how early to start
- Who signs off posts, especially for public-sector or regulated content
Once those are fixed, the calendar, the creative and the monthly report all follow from them, and results can be read city by city instead of as one blurred average.
03
Running your NCR social accounts from Navi Mumbai
Distance changes the rhythm, not the output. Most of the work is visible on a shared task board and content calendar, calls happen on video at a fixed time each fortnight, and the monthly summary is written so it can go straight to your leadership. When a launch or annual plan needs a room, we come to you.
- A kickoff on video, or in person in NCR when useful, maps your audiences, languages, cities served and approval chain.
- Your pages and rivals are reviewed during fortnight one, followed by a written plan fixing languages, platforms and city-level targeting.
- Our in-house team produces content from your brief, footage and brand assets, and you approve it in the shared calendar.
- Community managers reply in Hindi, Hinglish or English every working day, escalating complaints according to the rules we agreed.
- The monthly written report breaks results down by city and language, and sets the changes for the next fortnight.
Want this done for your business?
Free audit, honest scoping, no obligation.
04
Why choose Webtales
Six things that are true of every engagement, whatever the service. Ask any client.
01
Senior people do the work
Fourteen years average experience across the team, certified by Google, HubSpot and LinkedIn. You notice the difference in the first conversation, not just the pitch.
02
Technology under the same roof
Strategists, designers, developers and QA in one office. Technical fixes, landing pages and tracking get built, not handed to another vendor.
03
We use what we sell
Watskart and Property CRM are our own products. We grow them with the same methods we recommend to you, which keeps our advice honest.
04
Outcomes, not activity
KPIs agreed before work starts and reported monthly in plain language: leads, cost per lead and revenue by channel, never just impressions.
05
You own everything
Accounts, files, logins and data stay yours. Flat fees agreed up front, no percentage of spend, and a documented handover whenever you want it.
06
A real office, a real team
Head office at CBD Belapur, Navi Mumbai. Meet the people doing the work.
14+years avg. experience
35+certifications
100+brands served
2021founded, Navi Mumbai
05
More for Delhi
For the rest of your NCR presence, see digital marketing in Delhi, SEO and GEO in Delhi, video production for Delhi brands and LinkedIn marketing in Delhi, which suits Gurugram’s corporate audience. Our social media management overview explains the complete service, and technology companies can compare how we approach social media management in Bangalore.
How we compare
What you get from Webtales against what most agencies in this category actually deliver.
| What matters | Typical agency | Webtales |
|---|---|---|
| Who does the work | Junior executives, senior people on the pitch | Senior team, 14 years average experience |
| Technical implementation | A list of recommendations for your developer | Built in-house by our WordPress and Rails teams |
| Reporting | Impressions, clicks, rankings | Leads, cost per lead, revenue by channel |
| Pricing | Percentage of spend, hidden extras | Flat fees agreed up front |
| AI search | Not on the roadmap | GEO and AIO built into every SEO engagement |
| Ownership | Agency-owned accounts and assets | You own every account, file and login |
Ways to work with us
Pick the shape that fits where you are. Every option starts with a free audit.
Audit
A one-off, in-depth review with a prioritised action plan you can execute yourself or with us.
- Written report and roadmap
- Walkthrough call
- No ongoing commitment
Monthly retainer
Ongoing delivery in fortnightly cycles with a named lead and monthly reporting. The choice for most clients.
- Dedicated team
- Fortnightly sprints
- Monthly KPI report
- Flat fee, cancel with notice
Project
Fixed scope, fixed price, fixed timeline. For launches, rebuilds and campaigns with a clear end.
- Milestone billing
- Defined deliverables
- Handover and documentation
Every idea is worth exploring.Every problem is a new opportunity.Every solution is a fresh beginning.The Webtales operating principle, since 2021
Social Media Management by location
Search behaviour, competition and buyer expectations differ by city. Each page is written for its market.
Other services in Delhi
If you are already talking to us about social media management, these often come up next for Delhi clients.
Related services
Most clients start with one service and add the next once the numbers justify it. These are the ones our clients most often pair with social media management.
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Free audit, honest scoping.Get a proposal
Frequently asked questions
How can a café or PG near Delhi University's North Campus grow on Instagram?
A café or PG near Delhi University's North Campus grows on Instagram by targeting students in Kamla Nagar, Hudson Lane and Vijay Nagar and timing content to the academic calendar. Posts before admissions and the new session reach students looking for rooms and hangouts, while exam-season offers and Reels featuring regulars keep existing followers engaged. Tight location targeting stops paid posts reaching people who will never visit.
Should our Delhi brand post in Hindi, Hinglish or English?
Often all three, for different posts. Corporate and B2B content usually stays in English, while consumer offers, festive campaigns and YouTube explainers often reach more people in Hinglish or Hindi. We look at who follows, comments and buys from you now, then set a language mix for each platform.
Can you manage social media for an NGO or government-facing organisation in Delhi?
Yes. We build a formal approval step into every calendar, keep a record of published posts, and agree moderation rules before launch so replies stay factual and neutral. For public-sector clients we also check your own guidelines on tone, accessibility and disclosure before writing anything.
How do you target social media ads across NCR?
City by city. Delhi, Gurugram, Noida, Faridabad and Ghaziabad sit across Delhi, Haryana and Uttar Pradesh and respond differently, so we build separate audiences for the places you serve, exclude those you do not, and compare results for each in the monthly report before moving budget between them.
Should Hindi captions for Delhi audiences be in Devanagari or Roman script?
Both have a place. Hindi in Devanagari suits posts for readers who prefer formal Hindi, while Hinglish in Roman script matches how many NCR users type captions, comments and searches on Instagram and YouTube. We decide the script per post, write each version natively rather than by translation, and match hashtags and on-screen text to the same script.
Can YouTube Shorts bring enquiries for a coaching institute in Mukherjee Nagar?
Yes, because civil services aspirants often watch a teacher on YouTube long before they visit a class in Mukherjee Nagar or Old Rajinder Nagar. Long lectures can be cut into Shorts and Reels, planned as topic series around exam calendars, and each video can point to a demo class. Answering students' questions in Hindi and English in the comments builds trust.
How can Chandni Chowk and Sadar Bazaar traders take orders through social media?
By showing stock, price ranges and how to order in formats buyers can forward. Wholesale traders in Chandni Chowk, Karol Bagh and Sadar Bazaar sell to retailers and shoppers who move between Facebook, Instagram and WhatsApp. Catalogue Reels, Facebook posts and creatives sized for WhatsApp forwarding, with a clear ordering step, reduce the number of messages needed to place an order.
When should Delhi jewellery brands plan Diwali and wedding-season social campaigns?
Well before the rush, so creative is ready when NCR audiences start buying rather than during the peak. Diwali gifting, Karva Chauth and the winter wedding season shape demand for jewellery, fashion, gifting and hospitality in Delhi. Campaign themes, shoots and creator partnerships are agreed early, then posted and boosted city by city across the NCR areas you serve.
Let's talk about Delhi
Tell us what you are trying to grow. We will come back with an honest view of what it takes, and what it costs.